Shipping policy

As everyone is aware these are unprecedented times and we are currently experiencing very high demand. Our warehouse team and couriers are working extremely hard to deliver your parcels on time, whilst adhering to strict safety guidelines. The majority of orders are arriving within 4-12 working days, however some parcels are taking 1-2 days longer to arrive. As always we are on hand to help, please contact us if you have a query.

 

Do you offer free shipping?

We offer free shipping on orders over $100.

How long will it take for me to receive my order?

Our standard delivery time is about 4-12 working days depends on different countries.
All orders placed before Midday will be dispatched the same day. All orders placed after Midday will be dispatched the next working day.

 

Who are our Couriers?

We use usps, Yunexpress, or DHL tracked delivery, you can track your order via the link in your confirmation email.

Websites:
www.usps.com
www.yunexpress.com

www.dhl.com

 

Important notice

Please ensure that you supply your full name and correct delivery address (including zip code and country of destination). Unfortunately we can not be liable for orders that do not arrive at their destination due to incorrect delivery information being provided at checkout.

In the unlikely event of your order not arriving at its destination in spite of correct delivery information being provided at checkout (within 15 days of delivery), please contact via our contact form. Please note there is a 20-25 day cooling down period (from date of postage) before we will take action on lost or missing parcel sent by courier.